| Abstract: The Operations program at the School of Administrative Sciences of UNED, offered entirely online, faces challenges related to gaps in students' technical, analytical, and digital skills. These gaps impact academic performance, retention, and professional preparation for a job market characterized by disruptive technologies and high demands for soft skills as well as technical and digital skills specific to the operations field. In response, the development of a self-managed virtual environment for diagnosis and feedback is proposed, aligned with the institutional guidelines of democratization, educational quality, and technological innovation.
The platform aligns with the program's core mission principles. It can be considered innovative because it utilizes emerging technologies for project development and the platform serves as a self-assessment tool for students to evaluate their progress toward the program's learning outcomes. It also demonstrates quality management because decisions will be made based on the results obtained after the self-assessment platform is implemented. Social responsibility from the perspective of ensuring the quality of graduates before they enter the job market, in order to meet the expectations of the organizations they join As part of the outcome, it can be inferred that a self-assessment and self-management platform will be developed for use by the Operations program. This will provide a product with the following characteristics: it strengthens the distance learning modality, promotes student autonomy, improves academic quality and relevance, generates evidence for decision-making, provides public value, and contributes to the institution's digital transformation |